Phone: 512-890-6828 Email: info@premiumproductscous.com 1210 E Hufsmith Rd, Tomball, TX 77375, United States
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Premier Products CO. U.S. ("Company," "we," "us," or "our") is committed to providing reliable and efficient shipping services for our wholesale customers. This Shipping Policy outlines our shipping processes, delivery timelines, and other important details. By placing an order on our website, you agree to this policy.

1. Order Processing

·         Orders are processed within 1-3 business days after payment verification.

·         Orders placed on weekends or holidays will be processed on the next business day.

·         Some products may require additional processing time due to high demand or availability.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to accommodate your business needs:

Shipping Method

Estimated Delivery Time

Standard Shipping

5-7 Business Days

Expedited Shipping

2-4 Business Days

Overnight Shipping

1-2 Business Days

Freight Shipping (Bulk Orders)

7-14 Business Days

 

·         Delivery times are estimates and may vary based on location, carrier delays, and unforeseen circumstances.

·         Tracking details will be provided via email once your order is shipped.

3. Shipping Locations

We currently ship to all 50 U.S. states, including:

·         Residential and business addresses

·         Amazon FBA warehouses

·         Walmart Fulfillment Centers

·         eBay and other third-party logistics providers

We do not ship internationally at this time.


4. Shipping Costs

·         Shipping costs vary based on order weight, shipping method, and destination.

·         Bulk orders may qualify for discounted or free shipping—contact us for details.

·         Any additional shipping fees (e.g., expedited requests) will be displayed at checkout.


5. Amazon FBA & eCommerce Fulfillment

·         Ensure that your Amazon FBA shipping plan is correctly configured before checkout.

·         We can also ship products for Walmart, eBay, and Shopify sellers with custom fulfillment options.


6. Freight Shipping for Bulk Orders

·         Orders exceeding standard parcel limits will be shipped via freight services.

·         We partner with major freight carriers to ensure safe and timely delivery.

·         Customers will be contacted for freight shipping arrangements and costs before order confirmation.

7. Order Tracking & Updates

·         Once your order is shipped, you will receive a tracking number via email.

·         You can check the status of your order using the provided tracking link.

·         If there are any delays, our team will notify you promptly.

8. Damaged, Lost, or Stolen Shipments

·         If your package arrives damaged, please contact us within 48 hours with photos and details.

·         Lost shipments should be reported within 7 days of the expected delivery date.

·         We are not responsible for stolen packages after successful delivery confirmation.

9. Returns & Refunds

·         Please refer to our Return Policy for details on returning items.

·         Shipping fees are non-refundable unless the return is due to an error on our part.

10. Contact Us

For any shipping-related questions, please contact us:

Premier Products CO. U.S.
Email:
sales@premierproductscous.com